IT Training Culture

IT Training Culture

Table of contents:

Introduction

The current situation in IT training in Australia
The current situation in IT training overseas
Cross industrial approach to IT training
Challenges to training in IT industry in Australia

a. Globalization
b. Emergence of new information and communication technologies
c. The need for greater quality and flexibility
d. Increased demand for highly qualified employees in IT industry

Classification of training in IT industry

a. Vocational education training
b. Training in the workplace environment
c. Contracts between users and educators
d. State funded programs

Conclusion
References
Appendices

Introduction

Today, the rapid development of information technologies and communication technologies stimulate the growing demand for training in the field of ITs. In this respect, the development of diverse training programs in the field of IT raises a number of problems because the modern education system as well as companies are not always ready for the development of effective training programs in the field of IT and what is more they often do not have sufficient financial resources to fund training programs, whereas some companies as well as state agencies do not consider training in IT industry as essential for the improvement of the qualification level of their employees. In this regard, it is important to place emphasis on the fact that IT training is needed not only in the IT industry proper but also in other industry where IT are used. This is exactly where the major problems arise because companies tend to ignore the need to train employees in the field of IT, whereas IT keep progressing that widens the gap between the qualification level of employees and technologies they have to use in their work. In such a situation, Australia attempts to tackle the problem of the development of effective training in the field of IT starting from the school education, developing vocational education training and state funding of training in the field of IT. At the same time, Australia can refer to the example of the US to tackle its current problems in the field of training in the IT industry because the US have an extensive experience of developing effective approaches to training in the IT industry, especially in terms of exchanging international experience and expanding international cooperation in training in the IT industry. In such a way, Australia faces the problem of the development of effective training in the IT industry because, in spite of efforts of the country to develop the effective system of training in the IT industry, Australian training and education in the field of IT is still not always effective because of the poor cooperation between industries, where IT specialists are needed and a number of challenges Australia has to cope with while developing its training programs in the field of IT.

The current situation in IT training in Australia

On analysing the current situation in Australia, it is important to place emphasis on the fact that the development of the IT industry is one of the major factors that increases the demand for training services in the field of IT. At the same time, the development of effective training programs is impossible without the solid basic education in the field of IT. What is meant here is the fact that specialists operating in different industries, especially in the IT industry, should have some basic knowledge, skills and abilities in the field of IT to get the further training in the course of their professional development. Therefore, the training should start from the school and carry on throughout the professional career of specialist dealing with IT. At this point, it is worth mentioning the fact that specialists should not necessarily work in the IT industry proper to need training in the field of IT. As the matter of fact, IT are used in different industries today. Therefore, many specialists (Whitely, 2008) point out that training in the field of IT should overcome frontiers of the IT industry and involve specialists working in other industries as well. In such a context, the basic education becomes even more important because it is on the ground of the basic education in the field of IT professionals can develop new skills and expand their knowledge.

In this regard, Australia has substantial problems, although it is obvious that, in recent years, the country has already reached some positive outcomes in the development of training in the IT industry. At this point, it is important to place emphasis on the fact that within the last couple of decades Australia has started to develop its post-graduate training programs with the help of which the government and authorities attempt to enhance professional skills and knowledge of employees in the field of IT (See App.).

At the same time, Australian government and policy makers pay more and more attention to the development of school education oriented on the development of IT skills and formation of basic knowledge. However, efforts of educators and policy makers are not sufficient in this direction by the moment. At any rate, Australian students do not always have sufficient skills in the field of IT to be able to work effectively using advanced IT. Instead, they often need additional training and employers have to spend substantial financial resources to train employees.

On the other hand, the government supports training programs investing in the development of such programs and training employees at costs of the state funding. Obviously, the support of the government is extremely important for the development of training in the field of IT in Australia. At the same time, the effectiveness of such training is crucial because public funds cannot be used ineffectively. Tax payers want to be sure that the taxes they pay are used effectively. Therefore, state-funded training should have positive outcomes for the national economy. In this regard, it is hardly possible to underestimate the importance of training in the field of IT in contemporary Australia and the world at large. The modern high tech society and rapidly progressing technologies force employees to expand their knowledge and develop new skills in the field of IT to remain competitive in the labour market and to grow professionally.
The current situation in IT training overseas

In actuality, the growing demand for training services in the field of IT is not the characteristic of Australia solely. IN stark contrast, this is the common trend that can be easily traced in other countries. In this regard, cultural differences in approaches to training and essence of training are very important because they can define, to a significant extent, the effectiveness and, therefore, outcomes of training. In this respect, it is possible to refer to the experience of the US and compare American training in the field of IT to Australian one.

First of all, it is necessary to point out that both the US and Australia are multicultural countries, where representatives of different cultures and ethnic groups live, work and interact closely with each other. In this regard, the experience of the US in the field of cultural exchange, which they use in training in the field of IT is particularly noteworthy. To put it more precisely, the US stimulates the development of the cultural exchange in the field of IT training because it opens wider opportunities for acquisition of new experience in training as well as it stimulates sharing knowledge between representatives of different cultures. At the same time, the US has always been a desirable destination for students as well as professionals, who needed training in the field of IT because the US is one of the most advanced countries in the field of IT. In addition, the Silicon Valley is not just a place where IT professionals as well as other professionals working in other fields but who have well-developed IT skills can find the job but it is also the place where they can get excellent training and expand consistently their knowledge and experience in the field of IT.

At this point, the growing international cooperation between the US and other countries stimulates the cultural exchange and faster integration of the US in international cooperation in the field of training in the IT industry. In actuality, the international cooperation is extremely important taking into consideration the fact that modern IT and communication technologies eliminate physical boundaries between countries and people. As a result, people can cooperate at the international level without any consistent limitations and the country that manages to accelerate such international cooperation and integrate its training system in various international programs will have better opportunities for the further development of training in the IT industry as well as in other industries where IT skills and knowledge are needed.

At the same time, similarly to Australia, the US authorities also attempt to maintain and develop training in the field of IT through the state funding of the training programs. To put it more precisely, specialists (Lucas and Baroudi, 2002) point out the close cooperation between the Department of Labour, employers, educators. In this regard, Australian government and authorities could follow the lead of the US because the cooperation between the Department of Labour, employers, educators and other stakeholders is very helpful in terms of the development of effective training programs in the field of IT. As the matter of fact, the Department of Labour of the US provides funding to concrete programs, which have been developed by professional educators and IT specialists, and which meet needs and demands of both employers and employees. In case of Australia, such close cooperation is rather fragmentary than regular. In other words, the state funding of training and education in the field of IT is not always effective because the authorities do not take into consideration the actual demands of employers and needs of employees. Instead, they fund training programs they consider to be effective.

Furthermore, it is important to place emphasis on the fact that the US Department of Labour provides investments for training IT specialists, including both the public and the private sector. In such a way, the development of training in the field of IT in the US turns out to be well-balanced, whereas, in Australia, the private sector often outpaces consistently the public sector. The efforts of the government to develop training and funding training programs in the IT industry often leads to the maintenance of the training programs for the private sector and poor training for employees working in the public sector.

At the same time, specialists point out that training and the US Department of Labour investments aim at several issues (Adams, 1997). First, over 90% of IT workers are performing jobs outside the IT industry, therefore it is necessary to have both IT training and complementary training in a respective business sector such as health care, manufacturing, and financial services (Coyle, 1999). This issue is very important, especially taking into consideration the fact that the Australian authorities often underestimate the significance of IT in other industries but the IT industry. Second, the government may serve as an honest broker for specific issues such as promotion and image, forecasting the future of the workforce and their training needs. In such a way, the US government attempts to take the lead in the development of training programs in the field of IT, whereas the Australian government rather responds to the current demands of the national economy than takes the lead and stimulates the development of training and education in the field of IT. Third, educators should expose kids to the new dynamic, global workplace and teach more about today's business culture. What is meant here is the fact that IT training should start from the school and students should learn basic IT skills and develop their abilities when they are at school yet and carry on their education throughout their professional career and development. Fourth, incumbent worker training has helped retain workers. This experience may be very useful for Australia because it allows to preserve employees in their workplace and train them, improving their skills and expanding their knowledge in the field of IT. In such a situation, it is very important to point out the fact that when recruiting for high-end jobs, the industry sees a need to develop soft skills, as well as transferable "umbrella skills" (Pomeroy, 2001). In such a way, the cross industrial orientation of the US training in the field of IT is a very useful experience Australia can borrow and implement in its own training programs in the field of IT.

Cross industrial approach to IT training

As the matter of fact, the cross industrial approach to IT training is very important, especially in the context of Australia. What is meant here is the fact that Australia is a well-developed country where IT and communication technologies are widely applied. Moreover, IT and communication technologies keep progressing and they are introduced in different industries at the unparalleled pace. As a result, professionals working in different fields need to have well-developed IT skills and extensive knowledge in this field. In such a context, the development and implementation of the cross industrial approach to training in the field of IT is the only way to provide all professionals with the possibility to expand their knowledge and develop new skills in the field of IT. Otherwise, professionals working in other industries but IT will hardly be able to use effectively and to use the full potential of modern information technologies and communication technologies. At this point, it is important to place emphasis on the fact that the cross industrial training opens wider prospects for the successful implementation of new IT and communication technologies. In addition, the cross industrial training in the field of IT increases the effectiveness of performance of employees because they can use effectively new technologies in their regular work. On the other hand, the development of the cross industrial approach to training in the field of IT changes the philosophy of training which should enrol not only IT specialists but also professionals who are not related directly to the IT industry. In such a situation, it is extremely important to provide the wide range of professionals, especially health care professionals and educators, with the possibility to get access to training in the field of IT and to develop new skills and abilities. Anyway, training in the field of IT is always useful but the government should define clearly its priorities to maximize the effectiveness of funding of training in the IT industry.

Challenges to training in IT industry in Australia

a. Globalization

In actuality, Australia faces a number of challenges in terms of the development of effective training in the IT industry. First of all, the process of globalization stimulates the closer cooperation between Australia and other countries. However, often Australian professionals get their training abroad, especially if they work in multinational corporations. In addition, multinational corporations develop their own training programs, which may not always meet local mentality and traditions of Australian people.

b. Emergence of new information and communication technologies

Nevertheless, the emergence of new information and communication technologies makes training in the field of IT essential and both the government and business cannot ignore the lack of skills and abilities in the field of IT. As a result, they need to unite their efforts to provide employees with opportunities to get training in the field of IT. Otherwise, employees working in both the private and the public sector will suffer from the technological backwardness.

c. The need for greater quality and flexibility

At the same time, many specialists (Whitely, 2008) point out that the current training and existing educational programs in the IT industry are not sufficient. In fact, they (Walter, 1999) argue that Australia has to develop its training programs and increase the number of training programs along with their accessibility. What is meant here is the fact that training in the field of IT should be available en masse, instead of being available to a narrow range of professionals working in the field of IT.

d. Increased demand for highly qualified employees in IT industry

On the other hand, it is still necessary to remember about the IT industry proper because the demand for highly qualified employees in the IT industry keeps growing. Therefore, training programs should provide ample opportunities for IT professionals to improve their professional skills and expand their professional knowledge. At the same time, the increasing number of highly qualified employees in the IT industry will facilitate training of other employees because they can share their knowledge, experience and professional skills with other employees and work as coaches in their organizations or get involved in other training programs.

Classification of training in IT industry

a. Vocational education training

In actuality, vocational training is one of the major directions in the development of training in the IT industry in Australia (Lucas and Baroudi, 2002). Vocational education training is very convenient because it does not need the development of fundamental educational programs and change consistently the existing curriculum. Instead, vocational education training allows training of students and employees in the field of IT, when they are not at school or work. Anyway, the Australian authorities consider vocational education training to be very prospective that justifies the state funding and support of vocational training. On the other hand, the state funding is very important because it maintains vocational education training, which could be unaffordable for individuals and private companies.
In fact, it is hardly possible to underestimate benefits of vocational education training for Australian labour market. First of all, the development of vocational education training implies equipping Australians for the world of work. Employees come prepared to work with IT after VET. Furthermore, VET provides enhancing mobility in the labour market. Well-qualified professionals can choose freely the job they like and they can change their workplace, if they are not satisfied with their position. At the same time, the government counts on achieving equitable outcomes in VET. To meet this goal the government increases investment in training and maximizes the value of public VET expenditure. In addition, the government attempts to stimulate investments of the private business in VET and training in the field of IT in particular.

At the same time, full time school students can participate in a vocational education and training program delivered by the school or a public or private training provider (Whitely, 2008). In such a way, students have an opportunity to get the basic education in the field of IT and get better job opportunities due to their professional skills and knowledge. In addition, students can commence a trainee-ship or apprenticeship involving a training contract and paid employment while still at school. Alternatively, students can participate in part time work out of school hours with a formal, structured training component.

b. Training in the workplace environment

Training in the workplace environment is also very convenient and prospective. In fact, some specialists (Mica, 1999) argue that training in the workplace is even more effective than VET. In this regard, it is worth mentioning the fact that training in the workplace allows employees to keep working and get training. At first glance, such training is effective because it maintains the positive performance of employees in the course of the training. On the other hand, it is obvious that employees cannot focus entirely on either training or work. As a result, there is a risk of the deterioration of employees’ performance because of the lower effectiveness of their work and lower productivity and the risk of the low effectiveness of training because employees distract their attention from training to their work.

c. Contracts between users and educators

In actuality, Australians have another alternative to VET and training in the workplace environment. In fact, they can sign contracts with educators or companies providing training services in the field of IT. In such a way, employees can develop new skills, acquire new knowledge and get better job opportunities when they complete their training. Such training does not need any expenses from the part of the state or companies, whereas the quality of such training is still very high.

d. State funded programs

Nevertheless, Australia cannot refuse from the state funded programs because they provide the opportunity to create the basis for the compulsory education and training at school and carry on training in the field of IT in the course of the professional development of individuals. Anyway, the private capital alone cannot afford training employees, whereas the lack of the effective educational system decreases the overall effectiveness of training programs. In actuality, it is only the state that can develop the effective and reliable education system in Australia. Therefore, the state funding of training and education in the field of IT is an essential condition of the stable and effective training.

Conclusion

Thus, taking into account all above mentioned, it is important to place emphasis on the fact that the development of training in the field of IT is essential for the development of the national economy of Australia. At the same time, cultural specificities of training in the IT industry in Australia reveals a number of drawbacks and challenges Australian government and companies have to cope with. In this regard, Australia can follow the lead of other countries, such as the US, which have reached substantial successes in training in the IT industry. At the same time, the government and companies operating in Australia should maximize their efforts to make training in the field of IT available not only to professionals operating in the IT industry but also in other industries as well.


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IT Training Culture 9.2 of 10 on the basis of 3308 Review.